Prices are shown in € (we will have DKK and USD in the future). All prices include Danish VAT of 25%. Prices do not include service, payment and delivery charges. Orders may be subjected to local taxes and/or import duties at your own expense.
WAUW CAPOW reserves the right to change prices of the products. The prices of the products will, during the time of placing an order, be valid throughout the process. We, however, take reservations for typing errors.
We accept Visa, Dankort, Eurocard, MasterCard, and debit cards (Maestro and Visa Electron: please check with your bank to make sure your card is valid for online purchases). Visa and Mastercard are verified by a secure code. The order amount will be held on your card once your order has been placed. Your card will be charged as soon as your order is confirmed and dispatched from our warehouse. Please be aware that your bank or card issuer may reserve the money, meaning that you can't use it for a short period. If you cancel your order before it is processed, we will simply cancel the transaction and there will be no need to process a refund.
You can choose to pay with a credit card or your already registered PayPal account. If you paid by PayPal, payment will usually be taken immediately. If you cancel your order before it is processed, we will refund you through your original payment method.
You will receive an order confirmation by e-mail shortly after placing your order. On rare occasions, items can be out of stock. Should this happen you will be informed by e-mail.
Your tracking number is provided with the shipping confirmation e-mail, so you can follow your order until it is delivered.
Your order will be dispatched within 1-4 workdays from the time you place your order. When your order is dispatched, you will receive a shipping confirmation by e-mail and the tracking number.
Your order will be shipped with Postnord, GLS, DHL or UPS.
The following shipping charges will be added to your order:
- Pick up at Vesterfælledvej 61, 1750 Copenhagen V - free
The office is open from 10.00-15.00 weekdays
- Denmark: from 5 EUR - free shipping on orders above 80€ with Postnord Pakkeshop
- Sweeden, Belgium, The Netherlands, and Germany from 12€ - Free shipping on all orders above 100€ with UPS access point
- The United Kingdom, Finland, Luxemburg, France, Italia, Spain Ireland, Portugal, Hungary, Poland, Croatia and Austria from 16€
- Romania, Cyprus, Bulgaria, Estonia, The Czech Republic, Slovenia, Lithuania, Latvia, Russia, The United States, and Norway from 20€
- Rest of the world 27€
Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quickly as possible and latest 30 days after the order was placed. Some delays may occur during sales, very busy periods, public holidays and severe weather conditions.
Wauw Capow accepterer gerne returneringer, men ikke længere end 14 dage fra modtagelsesdagen. Varerne skal være i deres originale, ubrugte og uvaskede tilstand og returneres med originale tags og emballage. Ved returnering skal du udfylde den modtaget returformular, og placere den i pakken. Hvis der ikke er nogen returformular eller note med ordrenummeret, kan vi desværre ikke refundere betalingen. Vi beder dig om at være opmærksom på, at det kan tage op til 14 arbejdsdage at behandle refunderingerne. Du er ansvarlig for returomkostningerne ved forsendelse og alle omkostninger.
Send returneringerne til:
1750, København V
Hvis du ønsker at returnere dit køb på vores afhentningssted, skal du blot følge disse nemme trin:
1. Pak de varer, som du gerne vil returnere.
2. Udfyld returformularen, og placer den i din pakke.
3. Lever pakken på Vesterfælledvej 61, 1750 København V, Danmark.
4. Når du har leveret pakken, refunderer vi beløbet til din konto indenfor 14 arbejdsdage.
5. Du modtager en e-mail om kvittering for refunderingen.
Bemærk venligst, at afhentningsstedet ikke er en butik. men et kontor.
Hvis du har spørgsmål eller brug for yderligere hjælp til returnering og udveksling, er du meget velkommen til at kontakte os på: email@example.com.
There is a 2 years warranty on all products sold on www.wauwcapow.com. This warranty covers manufacturing faults only, not wear and tear from regular use. Please contact us at firstname.lastname@example.org if you have a warranty claim, including order number, photos of the claim area and a description of the claim.
All your personal information is handled under strict confidence. Wauwcapow.com will never give any of your personal information to 3rd parties. All information is encrypted for safety.
For the safety of your personal information, we use SLL encryption on all data to and from the site. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser when SSL is activated.